Effective Date: October 4, 2013
Key Points to Know
The App collects certain information regarding how you access and use the App and we may analyze this information to help improve the App. We may be able to determine which message(s) you are viewing when you use the App. Read "Information the App Automatically Collects" below for more information.
Because your company provides you with access to the App (by providing you with credentials), we may share any and all information about your use of the App, including your Personal Information (defined as information that identifies you as a specific individual, such as your name, mobile number, e-mail address, and username) and Usage Information, with your company or its agents. We do not share your Personal Information with third parties for marketing purposes without your consent; however, we may share your Personal Information under certain limited circumstances, such as vendors providing services or for legal compliance. For more details, read "Information Sharing" below.
The App does not currently use third party ad servers to display advertisements on or through the App.
Information You Provide
The App may collect "Personal Information" (which is information that can be used to identify or contact a specific individual, such as your name, mobile number, email address, and username), account information (such as a password or other information that helps us confirm that it is you accessing your account) and other information (such as your company name). To activate the App for use, you must supply your company-provided activation code or other credential, which is associated with your Personal Information. Any information combined with Personal Information will be treated as Personal Information.
Note about Children: Our services are general audience services and are not intended for individuals younger than the age of 13. We do not knowingly collect Personal Information from individuals younger than the age of 13.
Information the App Automatically Collects
To display content on your device, the back-end servers that support the App necessarily receive the information that you access on your company's Exchange server (including emails, attachments, contacts and associated information such as photos, and calendar) and the metadata associated with that information, such as header information (e.g., sender, recipient, time sent, addressees (to, from, cc and bcc), date, subject line), file structure, operating systems used, system components, and hardware used. Additionally, for security purposes, the App may automatically collect the phone number of the device on which the App is accessed and compare it to the PIN you set to access the App. Depending on your company's arrangement with ZixCorp, either ZixCorp or your company (or their respective service providers) maintains the back-end servers that support the App. ZixCorp or your company may be able to determine which message(s) you are viewing when you use the App.
We do not ask you for, access, or track any location based information from your mobile device at any time while downloading or using our mobile application or services.
We and our third party service providers may automatically collect certain "Usage Information" whenever you access and use the App, including, without limitation, when you log into your Exchange account and access your emails, calendar, contacts or other information. Usage Information may include the type of device you are using to access the App, the features of the App that you access or use, and the time of day you used the App, among other information. When you first use the App, we create a unique ID to identify you, and we may also automatically collect your IP address or other unique identifier ("Device Identifier") for any mobile phone, tablet or other device you may use to access the App. A Device Identifier is a number that is automatically assigned or connected to the device you use to access an app or online service, and our servers identify your device by its Device Identifier. Some mobile service providers may also provide us or our third party service providers with information regarding the physical location of the device used to access the App. Usage Information is generally non-identifying, but if we associate it with you as a specific and identifiable person, we treat it as Personal Information.
Information Third Parties Provide about You
How We Use the Information Collected Through the App/Retention
The back-end servers that support the App (which may be hosted by ZixCorp, your company, or their respective service providers) use and retain temporarily (which should usually not exceed a few days) emails, attachments, calendar items and other Exchange content in order to provide and improve the App. The back-end servers may retain that content even after you exit the App.
Your email, attachments, contacts, calendar, and other information that you view on your Exchange account may temporarily be cached on your mobile device until you exit the App. For example, the App may access and download some of your contacts from your Exchange account when you use the App, such as to send an email. Please be aware that the App, like all other apps, may run in the background on your mobile device until you take steps to exit the App. Please follow the directions from your mobile device manufacturer in order to exit the App.
Because your company provides you with access to the App by providing you with credentials, we may share any and all information about your use of the App, including your Personal Information and Usage Information, with your company or its agents. Please note that your company may also have the right or ability to access information stored, sent, received, or accessed on or through your Exchange account, independent of your use of the App. Depending on your company's arrangement with ZixCorp, your company or its service providers - rather than ZixCorp - may host the back-end servers that enable the App to function. Your company may have its own privacy and other policies that also apply to your use of the App and Exchange. ZixCorp is not responsible for the privacy practices of third parties.
1. Service Providers. We may use third parties to perform certain services on our behalf, such as providing server hosting and storage, tracking analytics, or performing other administrative services. We may provide these companies with access to user information, including Personal Information, to carry out the services they are performing; however, we do not permit these companies to use App user information for their own purposes. Use of the App may cause data to be displayed on and through your mobile device which may be viewed by your mobile carrier or other access provider.
3. Business Transitions. We may share Personal Information with any parent company, subsidiaries and affiliates, primarily for business and operational purposes. ZixCorp reserves the right to disclose and transfer all information related to the App, including Personal Information, if it goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, or other corporate change, including, without limitation, during the course of any due diligence process or bankruptcy.
We and our third-party service providers may use Usage Information to allow us to better understand the functionality of the App on your device. When conducting analytics, we do not link the information we store in connection with the analytics to any Personal Information you submit within the mobile application.
Updating Your Information
If you would like to update the information associated with the Exchange account you access through the App, please contact the appropriate IT or technical support contact at your company; ZixCorp is unable to update the information associated with your corporate Exchange account.
You may opt out of receiving marketing e-mails from ZixCorp by following the opt-out instructions provided to you in those e-mails. Please note that we reserve the right to send you certain communications relating to your account or use of the App (such as notifications of service upgrades or changes), and you may not be able to opt-out from these transactional account messages and other communications.
Third Party Content and Links to Other Sites
Certain content provided through the App may be hosted and served by third parties. For example, your company or its third-party Exchange service provider may host the back-end server that enables the App to function. In addition, the App may link to third party web sites (including websites linked in emails you receive) or content over which we have no control and which are governed by the privacy policies and business practices of those third parties. ZixCorp is not responsible for the privacy practices or business practices of any third party.
ZixCorp takes reasonable precautions to help protect your information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. Those precautions include the maintenance of reasonable physical, electronic, and procedural safeguards, such as encryption to protect data during transmission. Please note, however, that the App transmits data via the Internet, WiFi or mobile networks, which may not be completely secure. ZixCorp cannot guarantee the security of the Internet or any WiFi or mobile network.
Consent to Transfer
If you are located outside of the United States, please be aware that information we collect will be transferred to and processed in the United States for the purposes described above. By using the App, or providing us with any information, you fully understand and unambiguously consent to this transfer, processing and storage of your information in the United States, a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen. As noted above, if your company hosts the server that enables the App to function in a jurisdiction other than the United States, your company is responsible for its own privacy practices with respect to those jurisdictions and you should consult with your company regarding its privacy policies. ZixCorp is not responsible for the privacy practices or business practices of any third party, including your company.
California Residents - Your California Privacy Rights